Pricing
Open source and managed, without platform fees.
Self-host for free or use ResolveKit-managed infrastructure. Bring your own LLM keys either way.
Free
Self-hosted on your infrastructure. Bring your own LLM API keys. Full access to the SDK and runtime.
- +Self-hosted backend runtime
- +iOS + Android SDK
- +Unlimited operator seats
- +Approval checkpoints
- +Trace logs & audit trails
- +Community support
Managed
Hosted by ResolveKit. Managed infrastructure with bring-your-own LLM keys.
- +Everything in Free, plus:
- +Hosted runtime & dashboard
- +Bring your own LLM keys
- +Priority email support
- +Analytics & usage reports
- +Custom policies & workflows
- +No per-resolution or seat fees
ROI Comparison
ResolveKit vs traditional support tools
In-app resolution deflects tickets before they enter the queue while keeping costs tied to your own model usage.
| ResolveKit | Intercom | Zendesk | |
|---|---|---|---|
| Pricing model | ~$0.05/resolution typical (Gemini Flash-Lite, BYO) | $0.99/resolution + seat fees | $1.50/resolution + seat fees |
| Setup | Self-host or managed | Cloud only | Cloud only |
| Seats | Unlimited | Per-seat pricing | Per-seat pricing |
| Approvals | Built-in | Limited | None |
| Audit trail | Full trace logs | Basic | Standard |
| Open source | Yes | No | No |
Who this is NOT for
Save yourself a wasted evaluation
Teams that need a traditional help-center or knowledge-base tool — ResolveKit is an in-app agent, not a docs portal.
Products with zero repeatable support patterns — if every ticket is unique and deeply custom, a human-first workflow is still the right choice.
Organizations that require fully black-box AI — ResolveKit exposes every decision path, approval checkpoint, and action trace to operators.
Teams looking for a chatbot to deflect every conversation — the goal here is actual resolution, not deflection metrics.
Who this is for
Built for real support load
Teams with repeatable in-product confusion: onboarding blockers, account access issues, and billing flow mistakes.
Support + product teams that want issues resolved before they become queue tickets.
Operators who need explicit approvals, audit trails, and policy boundaries before automation can act.
FAQ
Common questions
Can I self-host ResolveKit?
Yes. The Free tier is fully self-hostable. Bring your own LLM provider keys and run the backend in your own infrastructure.
Do you charge per resolution?
No. ResolveKit does not charge a platform fee per resolution. You only pay your model provider for token usage when you bring your own keys (often around $0.05/resolution with Gemini Flash-Lite).
Do you charge per seat?
No. ResolveKit does not charge per operator seat on any tier.
How does the managed tier work?
We run the backend runtime and dashboard infrastructure. You still bring your own LLM keys, and there is no platform markup on model usage.
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