Mobile-first in-app support
Help users find features, fix confusion, and get unstuck without leaving the app.
ResolveKit adds an in-app support agent that understands product context, guides users through functionality, and can take approved actions when needed.
Live Command Trace
Embedded SDK Support Session
user
I opened the assistant chat and the timeline is still loading forever.
agent
I checked app context: iOS 17.4, timeline index drift, and recent sync lag in activity history.
Feature discovery
Help users find where something lives and how to use it without leaving the app.
Functionality guidance
Explain why something is not working and what the user should do next in plain language.
Safer action-taking
Run allowed actions with approvals and leave a trace operators can review later.
How it works
Clear support flow. Lower cognitive load.
User asks inside the app
Agent sees product context
Agent explains or guides the next step
Approved actions run when useful
Why it matters
Most support tools deflect. ResolveKit helps users move forward.
The goal is not a prettier chatbot. The goal is to help users understand the product, find the right functionality, and resolve repeatable problems inside the moment where they happen.
Proof
Useful for users. Reviewable for teams.
For users
Less confusion in the moment
Help appears where the issue happens, so users do not need to bounce to a help center or wait for support.
For operators
Visible, reviewable support flows
Operators can inspect context, action paths, approval checkpoints, and outcomes instead of trusting a black box.
For teams
Fewer repetitive tickets
Resolve repeatable questions and workflow confusion earlier so the support queue gets cleaner.
Use cases